Privacy Policy

1. Introduction

At MiaSign, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic signature service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for our service, express interest in obtaining information about us or our products, or otherwise contact us. This personal information may include:

• Name, email address, and contact details
• Billing information and payment details
• Account credentials
• Employment information
• Preferences and feedback

2.2 Document Information

When you use our service to send, sign, or manage documents, we collect information contained in these documents, including:

• Document content and metadata
• Signature data and timestamps
• IP addresses and device information related to document actions
• Email addresses of signatories and other participants

2.3 Automatically Collected Information

When you access our service, we may automatically collect certain information about your device and usage patterns, including:

• IP addresses and device identifiers
• Browser type and settings
• Operating system information
• Usage data and interaction with our service
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our service
• Processing transactions and sending related information
• Responding to inquiries and providing customer support
• Sending administrative information and service updates
• Sending marketing and promotional communications (with your consent)
• Protecting our rights, privacy, safety, and property
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:

• AES-256 encryption for data at rest and in transit
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection and security practices

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: